All Systems Operational

About This Site

Welcome to Beam Internets Status Page. Below you will be able to see if we're working to restore services due to a reported outage

Area - Northern Barossa Operational
Area - Mid North/ goyderCONNECT ? Operational
Area - Kangaroo Island Operational
Area - Fleurieu peninsula Operational
Area - Murray Bridge Operational
Mail Server - mail.beaminternet.com.au ? Operational
Corporate Data/Datacentre Services Operational
Area - Southern Barossa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 17, 2019

No incidents reported today.

Nov 16, 2019

No incidents reported.

Nov 15, 2019
Completed - The scheduled maintenance has been completed.
Nov 15, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 00:00 ACDT
Scheduled - As per the recent outage on the 11th of October, We are expediting the migration of our core networks across to a new Vendor platform. Please see the below details of the migration below and advice if there is an outage required for the changes. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Type: Emergency Hazard
Date: Friday the 15th of November - 12am-6am
Areas Affected: All
Expected Downtime: No Planned Outage


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au




*GENERAL INFORMATION BELOW*

Please see the below Categories of Service Notifications.

Type: HAZARD
Description: Work undertaken on Beam Internet Infrastructure which may impact Customer’s Service if the work does not go as planned
Notification Period: 5 Business Days

Type: SERVICE IMPACTING
Description: Customer’s Service will remain operational although impacted in some way, such as a one second switch hit or increased latency due to an alternate traffic path being used
Notification Period: 5 Business Days

Type: OUTAGE
Description: Customer’s Service will be unavailable for the period of time mentioned in the notice
Notification Period: 10 Business Days

Type: EMERGENCY
Description: As per Hazard, Service Impacting or Outage
Notification Period: As soon as reasonably practicable with a goal of 8 hours minimum notice
Nov 11, 11:35 ACDT
Nov 14, 2019
Completed - The scheduled maintenance has been completed.
Nov 14, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 00:00 ACDT
Scheduled - As per the recent outage on the 11th of October, We are expediting the migration of our core networks across to a new Vendor platform. Please see the below details of the migration below and advice if there is an outage required for the changes. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Type: Emergency Outage
Date: Thursday the 14th of November - 5am-6am
Areas Affected: Murray Bridge, Nuriootpa
Expected Downtime: 10 Minutes


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au




*GENERAL INFORMATION BELOW*

Please see the below Categories of Service Notifications.

Type: HAZARD
Description: Work undertaken on Beam Internet Infrastructure which may impact Customer’s Service if the work does not go as planned
Notification Period: 5 Business Days

Type: SERVICE IMPACTING
Description: Customer’s Service will remain operational although impacted in some way, such as a one second switch hit or increased latency due to an alternate traffic path being used
Notification Period: 5 Business Days

Type: OUTAGE
Description: Customer’s Service will be unavailable for the period of time mentioned in the notice
Notification Period: 10 Business Days

Type: EMERGENCY
Description: As per Hazard, Service Impacting or Outage
Notification Period: As soon as reasonably practicable with a goal of 8 hours minimum notice
Nov 11, 11:31 ACDT
Nov 13, 2019
Completed - The scheduled maintenance has been completed.
Nov 13, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 ACDT
Scheduled - As per the recent outage on the 11th of October, We are expediting the migration of our core networks across to a new Vendor platform. Please see the below details of the migration below and advice if there is an outage required for the changes. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Type: Emergency Hazard
Date: Wednesday the 13th of November - 12am-6am
Areas Affected: All
Expected Downtime: No Planned Outage


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au




*GENERAL INFORMATION BELOW*

Please see the below Categories of Service Notifications.

Type: HAZARD
Description: Work undertaken on Beam Internet Infrastructure which may impact Customer’s Service if the work does not go as planned
Notification Period: 5 Business Days

Type: SERVICE IMPACTING
Description: Customer’s Service will remain operational although impacted in some way, such as a one second switch hit or increased latency due to an alternate traffic path being used
Notification Period: 5 Business Days

Type: OUTAGE
Description: Customer’s Service will be unavailable for the period of time mentioned in the notice
Notification Period: 10 Business Days

Type: EMERGENCY
Description: As per Hazard, Service Impacting or Outage
Notification Period: As soon as reasonably practicable with a goal of 8 hours minimum notice
Nov 11, 11:29 ACDT
Nov 12, 2019
Completed - The scheduled maintenance has been completed.
Nov 12, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:00 ACDT
Scheduled - As per the recent outage on the 11th of October, We are expediting the migration of our core networks across to a new Vendor platform. Please see the below details of the migration below and advice if there is an outage required for the changes. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Type: Emergency Outage
Date: Tuesday the 12th of November - 5am-6am
Areas Affected: Roseworthy
Expected Downtime: 10 minutes


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au




*GENERAL INFORMATION BELOW*

Please see the below Categories of Service Notifications.

Type: HAZARD
Description: Work undertaken on Beam Internet Infrastructure which may impact Customer’s Service if the work does not go as planned
Notification Period: 5 Business Days

Type: SERVICE IMPACTING
Description: Customer’s Service will remain operational although impacted in some way, such as a one second switch hit or increased latency due to an alternate traffic path being used
Notification Period: 5 Business Days

Type: OUTAGE
Description: Customer’s Service will be unavailable for the period of time mentioned in the notice
Notification Period: 10 Business Days

Type: EMERGENCY
Description: As per Hazard, Service Impacting or Outage
Notification Period: As soon as reasonably practicable with a goal of 8 hours minimum notice
Nov 11, 11:26 ACDT
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019
Completed - The scheduled maintenance has been completed.
Nov 8, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 00:00 ACDT
Scheduled - As per the recent outage on the 11th of October, We are expediting the migration of our core networks across to a new Vendor platform. This work will be carried out during the early hours over the next 5 weeks. Please see the below details of the migration below and advice if there is an outage required for the changes. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Tuesday the 15th of October - No Planned Outage - EMERGENCY HAZARD Notification.
Thursday the 24th Of October - 12am-6am - No Planned Outage - HAZARD Notification.
Thursday the 31st Of October - 12am-6am - No Planned Outage - HAZARD Notification.
Friday the 8th of November - 12am-6am - No Planned Outage - HAZARD Notification.


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au




*GENERAL INFORMATION BELOW*

Please see the below Categories of Service Notifications.

Type: HAZARD
Description: Work undertaken on Beam Internet Infrastructure which may impact Customer’s Service if the work does not go as planned
Notification Period: 5 Business Days

Type: SERVICE IMPACTING
Description: Customer’s Service will remain operational although impacted in some way, such as a one second switch hit or increased latency due to an alternate traffic path being used
Notification Period: 5 Business Days

Type: OUTAGE
Description: Customer’s Service will be unavailable for the period of time mentioned in the notice
Notification Period: 10 Business Days

Type: EMERGENCY
Description: As per Hazard, Service Impacting or Outage
Notification Period: As soon as reasonably practicable with a goal of 8 hours minimum notice
Nov 4, 13:01 ACDT
Nov 7, 2019

No incidents reported.

Nov 6, 2019
Completed - The scheduled maintenance has been completed.
Nov 6, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 05:00 ACDT
Scheduled - We're completing maintenance on a Tower servicing customers in the Truro, Dutton, East Kapunda areas.
The maintenance requires the power system to be replaced at the tower and we'll require a 10 minute outage between 0500 and 0600 on the 6th of November to complete this.
Nov 4, 13:13 ACDT
Nov 5, 2019

No incidents reported.

Nov 4, 2019
Completed - The scheduled maintenance has been completed.
Nov 4, 12:59 ACDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 15:53 ACDT
Scheduled - As per the recent outage on the 11th of October, We are expediting the migration of our core networks across to a new Vendor platform. This work will be carried out during the early hours over the next 5 weeks. Please see the below details of the migration below and advice if there is an outage required for the changes. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Tuesday the 15th of October - No Planned Outage - EMERGENCY HAZARD Notification.
Thursday the 24th Of October - 12am-6am - No Planned Outage - HAZARD Notification.
Tuesday the 29th of October - TBA
Tuesday the 5th of November - TBA


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au




*GENERAL INFORMATION BELOW*

Please see the below Categories of Service Notifications.

Type: HAZARD
Description: Work undertaken on Beam Internet Infrastructure which may impact Customer’s Service if the work does not go as planned
Notification Period: 5 Business Days

Type: SERVICE IMPACTING
Description: Customer’s Service will remain operational although impacted in some way, such as a one second switch hit or increased latency due to an alternate traffic path being used
Notification Period: 5 Business Days

Type: OUTAGE
Description: Customer’s Service will be unavailable for the period of time mentioned in the notice
Notification Period: 10 Business Days

Type: EMERGENCY
Description: As per Hazard, Service Impacting or Outage
Notification Period: As soon as reasonably practicable with a goal of 8 hours minimum notice
Oct 17, 15:52 ACDT
Completed - The scheduled maintenance has been completed.
Nov 4, 12:51 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 00:00 ACDT
Scheduled - As per the recent outage on the 11th of October, We are expediting the migration of our core networks across to a new Vendor platform. This work will be carried out during the early hours over the next 5 weeks. Please see the below details of the migration below and advice if there is an outage required for the changes. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Tuesday the 15th of October - No Planned Outage - EMERGENCY HAZARD Notification.
Thursday the 24th Of October - 12am-6am - No Planned Outage - HAZARD Notification.
Thursday the 31st Of October - 12am-6am - No Planned Outage - HAZARD Notification.
Tuesday the 5th of November - TBA


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au




*GENERAL INFORMATION BELOW*

Please see the below Categories of Service Notifications.

Type: HAZARD
Description: Work undertaken on Beam Internet Infrastructure which may impact Customer’s Service if the work does not go as planned
Notification Period: 5 Business Days

Type: SERVICE IMPACTING
Description: Customer’s Service will remain operational although impacted in some way, such as a one second switch hit or increased latency due to an alternate traffic path being used
Notification Period: 5 Business Days

Type: OUTAGE
Description: Customer’s Service will be unavailable for the period of time mentioned in the notice
Notification Period: 10 Business Days

Type: EMERGENCY
Description: As per Hazard, Service Impacting or Outage
Notification Period: As soon as reasonably practicable with a goal of 8 hours minimum notice
Oct 23, 11:22 ACDT
Nov 3, 2019

No incidents reported.