All Systems Operational

About This Site

Welcome to Beam Internets Status Page. Below you will be able to see if we're working to restore services due to a reported outage

Area - Northern Barossa Operational
Area - Mid North/ goyderCONNECT ? Operational
Area - Kangaroo Island Operational
Area - Fleurieu peninsula Operational
Area - Murray Bridge Operational
Mail Server - mail.beaminternet.com.au ? Operational
Corporate Data/Datacentre Services Operational
Area - Southern Barossa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2019
Completed - The scheduled maintenance has been completed.
Dec 14, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 00:00 ACDT
Scheduled - As per the recent outage on the 11th of October, We are expediting the migration of our core networks across to a new Vendor platform. Please see the below details of the migration below and advice if there is an outage required for the changes. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Type: Emergency Hazard
Date: Saturday the 14th of December - 12am-6am
Areas Affected: All
Expected Downtime: No Planned Outage


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au
Dec 12, 14:16 ACDT
Dec 13, 2019
Completed - The scheduled maintenance has been completed.
Dec 13, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 04:00 ACDT
Scheduled - We will be upgrading a power system on our tower in Angaston. This tower feeds customers on the Valley floor an Moculta. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Type: HAZARD
Date: Friday the 13th of December - 4am-6am
Areas Affected: All
Expected Downtime: No Planned Outage - These works are not expected to impact any customer connections.


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au
Dec 12, 14:15 ACDT
Dec 12, 2019
Completed - The scheduled maintenance has been completed.
Dec 12, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 00:00 ACDT
Scheduled - SCHEDULED
As per the recent outage on the 11th of October, We are expediting the migration of our core networks across to a new Vendor platform. Please see the below details of the migration below and advice if there is an outage required for the changes. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Type: Emergency Hazard
Date: Thursday the 12th of December - 12am-6am
Areas Affected: All
Expected Downtime: No Planned Outage


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au
Dec 11, 17:39 ACDT
Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019
Completed - The scheduled maintenance has been completed.
Dec 6, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 00:00 ACDT
Scheduled - As per the recent outage on the 11th of October, We are expediting the migration of our core networks across to a new Vendor platform. Please see the below details of the migration below and advice if there is an outage required for the changes. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Type: Emergency HAZARD
Date: Friday the 6th of December - 12am-6am
Areas Affected: All
Expected Downtime: No Planned Outage - These works are not expected to impact any customer connections.


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au
Dec 5, 14:35 ACDT
Dec 5, 2019
Completed - The scheduled maintenance has been completed.
Dec 5, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 00:00 ACDT
Scheduled - As per the recent outage on the 11th of October, We are expediting the migration of our core networks across to a new Vendor platform. Please see the below details of the migration below and advice if there is an outage required for the changes. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Type: Emergency Outage
Date: Thursday the 5th ofDecember - 12am-6am
Areas Affected: All
Expected Downtime: Rolling outages for up to 30 Minutes across all services


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au
Dec 4, 18:26 ACDT
Dec 4, 2019
Resolved - Technicians have completed the required repairs after damaged caused by birds. Services have been restored.
Thank you for your patience.

Kindest Regards,
Beam Internet
Dec 4, 17:04 ACDT
Identified - Birds have damaged cables on a tower at Cambrai. Our technicians are working to restore services however it involves replacing all cables on the tower and it may take some time.
Dec 4, 08:06 ACDT
Dec 3, 2019
Resolved - We've been monitoring services and are confident that all services have been restored. If your service has not come back online please call us on 1300 591 261. There was a small interruption to approximately 150 PPPoE authenticated customers for 8 Minutes at 10:52 this morning, We apologise for any inconvenience caused.
Dec 3, 12:38 ACDT
Identified - This mornings maintenance window ran overtime and we're finalising the last couple of items and making sure services are back online 100%
Dec 3, 06:25 ACDT
Completed - Please see Incident Created regarding intermittent services
Dec 3, 06:05 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 02:05 ACDT
Scheduled - As per the recent outage on the 11th of October, We are expediting the migration of our core networks across to a new Vendor platform. Please see the below details of the migration below and advice if there is an outage required for the changes. Where No Planned Outage is listed below, the works we are completing are planned to have no impact on connectivity however there is a risk of service downtime if the work does not go ahead as planned.

Type: Emergency Outage
Date: Tuesday the 3rd ofDecember - 12am-6am
Areas Affected: All
Expected Downtime: Rolling outages for up to 30 Minutes across all services


For further information on the above, Please contact us on 1300 591 261 or support@beaminternet.com.au
Dec 3, 02:04 ACDT
Dec 2, 2019
Resolved - Browsing to websites hosted by Akamai are slowly coming back online. This issue was caused by an upstream provider making an error with a change. We have contacted the upstream provider and they have rolled back all changes.
Dec 2, 09:53 ACDT
Identified - Web browsing to websites hosted with Akamai are experiencing browsing issues from the Beam Network - We are working with Akamai to resolve this issue.

Some examples of websites hosted with Akamai include news.com.au, xero.com.au and other banking websites.
Dec 2, 09:36 ACDT
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.