All Systems Operational

About This Site

Welcome to Beam Internets Status Page. Below you will be able to see if we're working to restore services due to a reported outage

Corporate Data/Datacentre Services Operational
Mail Server - mail.beaminternet.com.au ? Operational
Area - Fleurieu Peninsula Operational
Area - Northern Barossa Operational
Area - Southern Barossa Operational
Area - Kangaroo Island Operational
Area - Mid North/goyderCONNECT Operational
Area - Murray Bridge Operational
Area - South East Operational
Area - West Victoria Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Tower maintenance - Burra Area Sep 29, 10:00-16:00 ACST
Technicians will be completing preventative maintenance tasks on our Bald Hill North tower to co-incide with the area wide power outage. Users will experience a small outage of up to 10 minutes during this time window.
Posted on Sep 4, 12:58 ACST
Past Incidents
Sep 25, 2020

No incidents reported today.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020
Resolved - This incident has been resolved.
Sep 22, 16:03 ACST
Monitoring - We are continuing to monitor network stability after the outage earlier that affected multiple providers (https://downdetector.com.au)

After the outage we were experiencing issues with re-authentication which we will continue to investigate the cause of. If you service is still offline or your are still experiencing issues, Please call us on 1300 591 261, email support@beaminternet.com.au or send a message to our Facebook page.

Regards,

Beam
Sep 22, 12:26 ACST
Identified - **Multiple providers offline** A major network event in Australia has caused multiple ISPs and services to experience downtime. We are working to mitigate this issue and will provide further updates as they become available. See https://downdetector.com.au/
Sep 22, 11:34 ACST
Update - Technicians are investigating issues with a router within our core network. We will provide updates as they become available.
Sep 22, 10:58 ACST
Investigating - Hi, We're currently investigating a network outage affecting some customers. We will post updates as they become available.

Regards,

Beam Internet
Sep 22, 10:36 ACST
Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Resolved - This incident has been resolved, further monitoring will be conducted to ensure stability

Please contact support if you continue to experience connectivity issues
Sep 18, 16:42 ACST
Identified - We have identified an upstream provider issue and are working on a resolution as we speak
Sep 18, 14:38 ACST
Completed - The scheduled maintenance has been completed.
Sep 18, 02:30 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 00:30 ACST
Scheduled - Technicians will be troubleshooting / testing redundant mechanisms in our network during this time window. Some users may experience limited connectivity for a short duration.
Sep 16, 08:21 ACST
Sep 17, 2020

No incidents reported.

Sep 16, 2020
Completed - All services have been migrated.
Sep 16, 11:37 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 10:45 ACST
Scheduled - Technicians are migrating services to a new enclosure during this window. A single outage of up to 5 minutes will occur. If your service does not reconnect please contact tech support on 1300 591 261
Sep 16, 10:23 ACST
Completed - The scheduled maintenance has been completed.
Sep 16, 03:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 01:00 ACST
Scheduled - Technicians will be troubleshooting / testing redundant mechanisms in our network during this time window. Some users may experience limited connectivity for a short duration.
Sep 15, 21:32 ACST
Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.