All Systems Operational

About This Site

Welcome to Beam Internets Status Page. Below you will be able to see if we're working to restore services due to a reported outage

Corporate Data/Datacentre Services Operational
Mail Server - mail.beaminternet.com.au ? Operational
Area - Fleurieu Peninsula Operational
Area - Northern Barossa Operational
Area - Southern Barossa Operational
Area - Kangaroo Island Operational
Area - Mid North/goyderCONNECT Operational
Area - Murray Bridge Operational
Area - South East Operational
Area - West Victoria Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Hazard Advice - Roseworthy area Mar 9, 05:00-07:00 ACDT
Technicians will be completing maintenance on network equipment affecting customers at Roseworthy.

There is no outage expected during this period.

Beam Internet
Posted on Mar 5, 10:33 ACDT
Past Incidents
Mar 9, 2021

No incidents reported today.

Mar 8, 2021
Resolved - We have replaced the faulting equipment and all services should now be online
Mar 8, 11:43 ACDT
Identified - The fault has been identified and repairs will commence tomorrow morning
Mar 7, 20:22 ACDT
Investigating - We are aware of an outage affecting some customers in Hamley Bridge and the surrounding areas

We will provide an update when available.

Beam Internet
Mar 7, 17:02 ACDT
Mar 7, 2021
Mar 6, 2021
Resolved - The issue has been identified and a patch has been applied, we will conduct further repair work during a scheduled maintenance window
Mar 6, 01:31 ACDT
Update - Technicians have arrived onsite and are currently investigating the cause
Mar 6, 00:00 ACDT
Identified - We have identified the location of the fault and have dispatched technicians to investigate further and complete repairs
Mar 5, 21:13 ACDT
Investigating - We are aware of an outage affecting customers in Pt Elliot / Strathalbyn and surrounds

We will provide an update when available.

Beam Internet
Mar 5, 20:27 ACDT
Mar 5, 2021
Mar 4, 2021
Resolved - This incident has been resolved.
Mar 4, 20:04 ACDT
Monitoring - We have identified a fault with the backhaul provider in the area, and services should be operational and we are continuing to monitor
Mar 4, 17:52 ACDT
Investigating - We are aware of an outage affecting customers in the South East

We will provide an update when available.

Beam Internet
Mar 4, 17:47 ACDT
Completed - The scheduled maintenance has been completed.
Mar 4, 06:30 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 05:00 ACDT
Scheduled - Technicians will be completing major network upgrades on network equipment resulting in an outage affecting customers on Kangaroo Island. The outage will be up to 1.5hrs in duration, however we expect this to be closer to 30 minutes.

Thanks for your understanding.

Beam Internet
Feb 23, 16:48 ACDT
Mar 3, 2021
Completed - The scheduled maintenance has been completed.
Mar 3, 17:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:00 ACDT
Scheduled - Technicians will be completing upgrades on network equipment on Kangaroo Island.

There is no outage expected during this period.

Beam Internet
Feb 23, 16:51 ACDT
Mar 2, 2021
Completed - The scheduled maintenance has been completed.
Mar 2, 19:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 14:00 ACDT
Scheduled - Technicians will be completing upgrades on network equipment on Kangaroo Island.

There is no outage expected during this period.

Beam Internet
Feb 23, 16:50 ACDT
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021
Resolved - Our service provider has rectified their issue. If you are still experiencing issues please contact tech support on 1300 591 261.
Feb 24, 07:38 ACDT
Identified - We are aware of an outage affecting some customers across the Beam network. This is due to an authentication server issue.

We are currently working on a restoration, next update 08:00am.

Beam Internet
Feb 24, 06:00 ACDT
Feb 23, 2021

No incidents reported.