Beam Internet Status

All Systems Operational

About This Site

Welcome to Beam Internets Status Page. Below you will be able to see if we're working to restore services due to a reported outage

Corporate Data/Datacentre Services Operational

Mail Server - mail.beaminternet.com.au Operational

Area - Fleurieu Peninsula Operational

Area - Northern Barossa Operational

Area - Southern Barossa Operational

Area - Kangaroo Island Operational

Area - Mid North/goyderCONNECT Operational

Area - Murray Bridge Operational

Area - South East Operational

Area - West Victoria Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Hazard Advice - Roseworthy area Mar 9, 05:00-07:00 ACDT

Technicians will be completing maintenance on network equipment affecting customers at Roseworthy.

There is no outage expected during this period.

Beam Internet
Posted on Mar 5, 10:33 ACDT

Past Incidents

Mar 9, 2021

No incidents reported today.

Mar 8, 2021

Outage - Hamley Bridge and surrounding areas

Resolved - We have replaced the faulting equipment and all services should now be online
Mar 8, 11:43 ACDT

Identified - The fault has been identified and repairs will commence tomorrow morning
Mar 7, 20:22 ACDT

Investigating - We are aware of an outage affecting some customers in Hamley Bridge and the surrounding areas

We will provide an update when available.

Beam Internet
Mar 7, 17:02 ACDT

Mar 7, 2021

Mar 6, 2021

Outage - Pt Elliot / Strathalbyn

Resolved - The issue has been identified and a patch has been applied, we will conduct further repair work during a scheduled maintenance window
Mar 6, 01:31 ACDT

Update - Technicians have arrived onsite and are currently investigating the cause
Mar 6, 00:00 ACDT

Identified - We have identified the location of the fault and have dispatched technicians to investigate further and complete repairs
Mar 5, 21:13 ACDT

Investigating - We are aware of an outage affecting customers in Pt Elliot / Strathalbyn and surrounds

We will provide an update when available.

Beam Internet
Mar 5, 20:27 ACDT

Mar 5, 2021

Mar 4, 2021

Outage - South East

Resolved - This incident has been resolved.
Mar 4, 20:04 ACDT

Monitoring - We have identified a fault with the backhaul provider in the area, and services should be operational and we are continuing to monitor
Mar 4, 17:52 ACDT

Investigating - We are aware of an outage affecting customers in the South East

We will provide an update when available.

Beam Internet
Mar 4, 17:47 ACDT

Maintenance - Kangaroo Island

Completed - The scheduled maintenance has been completed.
Mar 4, 06:30 ACDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 05:00 ACDT

Scheduled - Technicians will be completing major network upgrades on network equipment resulting in an outage affecting customers on Kangaroo Island. The outage will be up to 1.5hrs in duration, however we expect this to be closer to 30 minutes.

Thanks for your understanding.

Beam Internet
Feb 23, 16:48 ACDT

Mar 3, 2021

Hazard Advice - Kangaroo Island

Completed - The scheduled maintenance has been completed.
Mar 3, 17:00 ACDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:00 ACDT

Scheduled - Technicians will be completing upgrades on network equipment on Kangaroo Island.

There is no outage expected during this period.

Beam Internet
Feb 23, 16:51 ACDT

Mar 2, 2021

Hazard Advice - Kangaroo Island

Completed - The scheduled maintenance has been completed.
Mar 2, 19:00 ACDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 14:00 ACDT

Scheduled - Technicians will be completing upgrades on network equipment on Kangaroo Island.

There is no outage expected during this period.

Beam Internet
Feb 23, 16:50 ACDT

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

Outage - Authentication Issue

Resolved - Our service provider has rectified their issue. If you are still experiencing issues please contact tech support on 1300 591 261.
Feb 24, 07:38 ACDT

Identified - We are aware of an outage affecting some customers across the Beam network. This is due to an authentication server issue.

We are currently working on a restoration, next update 08:00am.

Beam Internet
Feb 24, 06:00 ACDT

Feb 23, 2021

No incidents reported.