Beam Internet Status

All Systems Operational

About This Site

Welcome to Beam Internets Status Page. Below you will be able to see if we're working to restore services due to a reported outage

Corporate Data/Datacentre Services Operational

Mail Server - mail.beaminternet.com.au Operational

Area - Fleurieu Peninsula Operational

Area - Northern Barossa Operational

Area - Southern Barossa Operational

Area - Kangaroo Island Operational

Area - Mid North/goyderCONNECT Operational

Area - Murray Bridge Operational

Area - South East Operational

Area - West Victoria Operational

Area - Mallee Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 30, 2021

No incidents reported today.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

Outage - Cannawigara and surrounds

Resolved - This incident has been resolved.
Jul 26, 08:07 ACST

Monitoring - All services have been restored and are operational. Thanks for your patience.
Jul 24, 18:53 ACST

Identified - Technicians are onsite and are rectifying the issue that was caused by severe weather. We are expecting services to be restored by 18:30hrs.
Jul 24, 17:52 ACST

Investigating - We are aware of an outage affecting customers in Cannawigara and surrounding areas

We will provide an update when available.

Beam Internet
Jul 24, 14:16 ACST

Reduced throughput / packet loss - Pewsey Vale, Williamstown, Sandy Creek Areas

Resolved - This incident has been resolved.
Jul 26, 08:07 ACST

Monitoring - Repairs have been made and results are being monitored.
Jul 21, 08:35 ACST

Identified - Technicians will be completing some repairs on suspected faulty equipment this afternoon when the weather clears. Service speeds may deteriorate for a short period whilst this is in process.
Jul 20, 10:50 ACST

Monitoring - With the weather moderating this issue has resolved itself. As this issue is only occurring during excessive winds we will attempt further rectification methods before more severe weather occurs again.
Jul 17, 15:14 ACST

Identified - We have identified an issue that is occurring due to the severe weather at present. At this stage, we will be unable to conduct a further investigation until the weather subsides. We appreciate your patience.
Jul 16, 09:55 ACST

Outage - Kangaroo Island

Resolved - This incident has been resolved.
Jul 26, 08:07 ACST

Monitoring - Technicians have completed basic repairs to get all connections back to original speeds. We will continue to work on rectifications through the night to ensure this does not occur again.
Jul 24, 19:57 ACST

Update - Technicians are enroute to complete repairs. We are expecting services to be restored by 8pm (20:00)hrs tonight.
Jul 24, 17:53 ACST

Identified - We have identified some of the equipment providing connections to the island may have been damaged in the severe weather conditions present, we are attempting to work around the issue and will despatch technicians to make repairs when weather conditions are safe
Jul 24, 15:22 ACST

Investigating - We are aware of an outage affecting customers on Kangaroo Island

We will provide an update when available.

Beam Internet
Jul 24, 14:37 ACST

Jul 25, 2021

No incidents reported.

Jul 24, 2021

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

Jul 20, 2021

Jul 19, 2021

Maintenance - Eudunda, Point pass, Worlds End, Hampden, Julia, Australia Plains

Completed - The scheduled maintenance has been completed.
Jul 19, 15:00 ACST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 12:00 ACST

Scheduled - Technicians will be completing maintenance on network equipment resulting in brief outages affecting customers in Eudunda, Point pass, Worlds End, Hampden, Julia, and Australia Plains.

If your connection does not resume after this please contact technical support on 1300 591 261.

Beam Internet
Jul 19, 09:15 ACST

Jul 18, 2021

No incidents reported.

Jul 17, 2021

Jul 16, 2021