All Systems Operational

About This Site

Welcome to Beam Internets Status Page. Below you will be able to see if we're working to restore services due to a reported outage

Area - Northern Barossa Operational
Area - Mid North/ goyderCONNECT ? Operational
Area - Kangaroo Island Operational
Area - Fleurieu peninsula Operational
Area - Murray Bridge Operational
Mail Server - mail.beaminternet.com.au ? Operational
Corporate Data/Datacentre Services Operational
Area - Southern Barossa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 19, 2020

No incidents reported today.

Feb 18, 2020
OUTAGE NOTIFICATION: Migration of services
Completed - The scheduled maintenance has been completed.
Feb 18, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 00:00 ACDT
Scheduled - We will be migrating customers during this maintenance window. There will be a 10 Minute outage for some services during the outage window.
Feb 17, 14:35 ACDT
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020
Outage - Investigating - Interstate Data
Resolved - This incident has been resolved.
Feb 13, 23:39 ACDT
Monitoring - Our upstream provider has identified and resolved the issue. We are monitoring performance.
Feb 13, 18:24 ACDT
Identified - Hi, We're currently investigating a network outage affecting packet loss on some of our interstate links. This may have impact on some services. Our upstream providers are looking at the issue. We will post updates as they become available.

Regards,

Beam Internet
Feb 13, 18:16 ACDT
Fire Damage, Kangaroo Island
Resolved - This incident has been resolved.
Feb 13, 18:11 ACDT
Investigating - Attention KI Customers. Unfortunately throughout the night some of our infrastructure sustained fire damage. At this stage we are awaiting to gain access to assess the damage and have no firm timeframe for restoration as yet. This will be affecting corporate and residential services on the western end of the island.
Jan 10, 09:05 ACDT
Service Interruptions Due to Weather - Tanunda Area
Resolved - This incident has been resolved.
Feb 13, 18:11 ACDT
Identified - Service are running but customer may experience some further small interruptions. We have identified the cause is a faulty breaker damaged from today's weather. We will complete the required repairs after hours to reduce the impact on customers.
Feb 7, 16:10 ACDT
Investigating - Engineers are responding to a power alert at our Rifle Range Rd tower caused by today's weather conditions.
Feb 7, 16:02 ACDT
Service Interruptions due to Weather Lyndoch Area
Resolved - This incident has been resolved.
Feb 13, 18:10 ACDT
Update - We are continuing to investigate this issue.
Feb 7, 09:54 ACDT
Investigating - We are currently responding to power alert at our Lyndoch site.
Feb 7, 09:51 ACDT
Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020
Service Interruptions due to Weather - Tanunda Area
Resolved - Power has been restored and services are now reconnecting.

Please leave your Beam hardware powered on and it will automatically reconnect.
Kindest Regards,
Beam
Feb 7, 10:47 ACDT
Investigating - We are currently investigating a power alert at our Rifle Range tower site.
This will cause service interruptions to our customers in the Tanunda Area.
Feb 7, 09:57 ACDT
Feb 6, 2020
OUTAGE: MIGRATION OF CUSTOMERS
Completed - The scheduled maintenance has been completed.
Feb 6, 06:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 02:00 ACDT
Scheduled - We will be migrating some PPPoE authenticated services across to a new platform. This will result in a 10 minute downtime for services authenticating with PPPoE during the outage window which includes all residential services

If you have any questions, please contact us at support@beaminternet.com.au or 1300 591 261
Feb 5, 19:34 ACDT
Feb 5, 2020
Kangaroo Island - Outage - South East Parndana
Resolved - This incident has been resolved.
Feb 5, 19:32 ACDT
Investigating - We are currently investigating an issue affecting South East of Parndana. Gregor's Rd, East West 1, Rowland Hill Hwy, South Coast rd. we are attending site to investigate further after lightning activity
Feb 1, 10:47 ACDT
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